best home furnishings vs lazy boybest home furnishings vs lazy boy
The warranty is a scam. I received the BEST customer service from Mario P.!!! (Aspiring lawyers would have a field day with this deception, but I am sure some "LaZ" fine print is buried somewhere.) I've had 3 service calls and new springs on each chair. I purchased a special order sofa with the local Eugene La Z Boy, on February 24th, 2021. We filed a claim. On November 1, 2021 we purchased a lounger and fully paid for purchase. That person was very nice and said that yes, La-Z-Boy had called and left a message about delivery. We Owned Our 'New' Chair Over 2 Months Before Fixed. We contacted the store and their only remedy is to send Mario out again. Like all things you read on the Internet, understand there is no better judge than yourself. Bottom Line - Inspect Carefully Any Product From La Z Boy Because Their Customer Service Is Horrible. While I continued to ask him to hear me out he was simply not interested in wasting his time. Now awaiting the delivery of our new couches. In my opinion, everything's negotiable. She is the perfect mix of friendly, professional and knowledgeable. She helped us pick out a great style & fabric for our room. Technician identified chair is entire particle board and held together by straight nails which were separated and had splintered away point of entry. How the hell do you expect only one woman to dismantle, move, load into a truck that I don't have, and bring in furniture this size?!! Buyer beware. Financing the chair took a little while , not the stores doing, but the stores manager assisted and was pleasant and helpful. Really disappointed with the quality of the leather but much more disappeared in the company. I contacted the "LaZ" people at Corporate and argued deceptive advertising based on the TV ad and was told I would have to take it up with the local store. Spent my money at a longtime local store instead. Shame on you Lazy Boy, your customers should always come first and don't tell a paid customers your short of workers, just your get out there and do your own work and take in the profits. Just old furniture :-) That is one thing that concerns me, that most recliners look so bulky and modern. I have also had problems with the leather dye rubbing off. Can't wait to be lounging in our new Lazy Boy. Went to a different building for the recliners and immediately had sticker shock but kept looking and finally found our price range in the back corner. Cheap product, bad support and the VP's could care less. We were very impressed and purchased everything we needed with the help of Joe, who was very informative and professional. Very impressed with customer service today! Was told company will warranty item for life. La-Z-Boy Inc. (pronounced "lazy boy") is an American furniture manufacturer based in Monroe, Michigan, United States, that makes home furniture, including upholstered recliners, sofas, stationary chairs, lift chairs and sleeper sofas. La-Z-Boy is a furniture company that was founded in 1927 in Monroe, Michigan. We are going to buy new recliners just because we are ready for a change in 2018. I brought it back to the location and they stated there was only a 1-year warranty on the "fabric" which they called "renew". There is nothing too this junky couch. The furniture is like no other. Minh spent quite a while with us picking and choosing and designing. Not sure what furniture is good, we always have had cushions go flat, and we are NOT heavy people at all in case you think that is the case. Ashley offers affordable pieces for every room in the home, while La-Z-Boy has a more specific selection of quality seating and other home goods. Let's get started: Catnapper vs LaZy Boy. Well 7 months later, it was delivered. Thank you, Patty!! I have also tried to leave a review on the website 4 times now and apparently leaving a 1 star review violates their policy. Have always owned la z boys. Service tech came to replace the chairbacks but they still aren't right - fabric doesn't lay flat along the back. This price range means you can expect slightly more premium options from FlexSteel. Found out the extended warranty was only for fabric. For reasons we cannot figure out, my chair but not my wife slides backwards and has to be pulled forward at least twice a day. Both build recliners with all hardwood frames and lifetime on the frames and mechs AND THEY ACTUALLY SERVICE THEM. I've always liked the massage recliners, but just can't bear to have one in the family room. Many thanks, love our LaZBoy recliner! Thanks la-z-y boy.. Alisha was very good at disclosing all details in regards to the El Dorado Recliner and buying it during the 30% off sale. We still have a Lazboy reclining chair that we bought nearly 30 years ago and which is in great condition! Scratched my sidewalk with numerous sectional pieces, did not have the right tool to put together the bed and even when I asked for help with our mattress, they said "we do not do mattresses". Two of the recliners foot rest sit on the floor tight. The squeaking sound from the springs / wood is unacceptable. Sofa still isnt right. We've "never" owned a reclining sofa before. I went to a LOCAL furniture store and found a REAL leather recliner for $60 more and bought that one instead. I would never shop here again, nor would I recommend them. I needed to replace my recliner because I am unable to raise the leg rest anymore. Kelly saw us and left her meeting. We were lucky to catch their 4th of July sale and got a great deal! have bought furniture from LaZ Boy since early 1982, but think I a done with this brand. I attempted to purchase a sofa from LazyBoy and after 5 months of excuses and dozens of emails and phone calls with customer service, I was finally forced to dispute charges and get a refund. Look like he'll. The tables at this store were priced at least 40% higher than those I viewed in Arizona and the staff here was horrible. Really close to food and shopping. Again, thank you for your help in resolving this issue. He was very knowledgeable about the kinds and warranties and fabrics and the many choices there were. Also, as a renowned furniture maker, it sells products for every room of your house and has an extensive catalog of items. All of their furniture is expensive there, so this wasn't a cheap chair, over $500. My parents always had La-Z-Boy Furniture growing and in the last 30 years had 2 sets of couches and love seats purchased through them. This isnt a matter of supply chain slowdown. La-Z-Boy's recliners are built with a double-locking footrest mechanism that eliminates startling footrest dropping. The company employs more than 11,000 people. She gave us all the time we needed to find just the right chair. (Wow, real leather on a sofa is not cheap! We'll never order from La-Z-Boy again. She spent so much time with us. Furniture delived on time, and everything great. Super big selection to chose from. Apparently the lifetime warranty doesn't cover the poor quality of materials they use. I forgot to mention that we bought ours in late summer/early fall during their annual upholstery sale. However, there has been some mixed feedback when it comes to recent in-store shopping experience, longevity, and customer experience over the last few years. Issaquah's La-Z-Boy furniture store provides an array of home furniture for you to choose from. Almost all of their cushions were attached, so that is good. Both of the La-z-boy recliners that I've had gave me problems. He allowed us to take a swatch (have to put a deposited down) to check the different colors with our room. we've owned it! However recently Kelly went above and beyond the call. I purchased two. We recently bought a new sleeper sofa. Haven't received our chairs yet, but so far we are very satisfied. We did not spill or have anything that would discolored the leather. store to find out how much longer . 1) La-Z-Boy vs Ashley Furniture Cost Both La-Z-Boy and Ashley have promotions that run throughout the year. I'd like something a bit more contemporary -- maybe tweedy -- rather than something that looks like an old bedspread. Customer No Service. Ordered a couch and love seat Jan 26 with a "target date" of June. They call at 6am in the morning and beat on the door at 7am and tell us sorry forgot half the order!!! Our reclining sofa and chair are by Best and they too still look great after a few years but DH rarely uses them. You have to bring couch in, They pay for parts and you pay $75 an hour labor. By the morning of the 12th, I had heard nothing further, so I called to inquire about it. Our dealer can not tell us when it might arrive. They said that the contract has no obligations to deliver at any certain time frame - or even at all (store manager acknowledged that to me over the phone). The photos speak volumes : [https://www.houzz.com/discussions/quality-of-flexsteel-sofas-dsvw-vd~2366432?n=143[(https://www.houzz.com/discussions/quality-of-flexsteel-sofas-dsvw-vd~2366432?n=143). He let us look with no pressure. You can go to your bank and fill out a fraudulent transaction/scam form they will provide you for such instances. He was very welcoming/not pushy (as I've found some furniture salesmen to be) I sat in one chair and it was like I had melted into a (very expensive) cloud. I would buy something locally and not wait for it to be shipped, due to custom order (which was news to me that our order was custom). No cleaning products have been used and the chair and it has had minimal use by one older person just sitting and watching TV., I contacted customer service whose only solution was to give me the number of an upholsterer and told me that we could pay to get it redone which would cost more than the original purchase, My advise - Do Not Buy La-Z-Boy leather furniture! More info. Michael Dawson had so much patience with us! There was no hard sell, rather a very informative style of customer service which was much appreciated. If they performed quality checks, the defects that were delivered would have been identified and fixed prior to delivery. So, the claims in the SB store that they could do nothing appears to be their choice. We haven't received our furniture yet (it can take up to 4-8 weeks for some pieces), but we are looking forward to it. It was pretty bad. *All La-Z-Boy prices listed in this article are subject to change. DO NOT WASTE YOUR MONEY. Paid between $800-$900. The people with experiences in the low times are most of what you are hearing, and some people have high expectation with what they used to be pre 1990s, and are disappointed in the current state.Now the 2 brands I recommend are Best Home Furnishings, and Flexsteel. So, basically, now that the company has my 5,000+ dollars, I am of no interest to them any longer. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. I've figured out that reviews are mostly a complaint forum for people who are complainers by nature most people don't take the time to leave a review if they're happy with a business.. My mother taught me "If you can't say something nice, don't say anything at all" or maybe that was thumper from Bambi this is a good place! The manger was not in and no one could help me, was told would ask in in morning checked to see if I could and manager wasnt in again and district manager was there, was told would ask him and let me know by close of business but no call. We are so excited about our new furniture just in time for Christmas! The noise is still unacceptable. I suppose that couldbe from England or the transport or the delivery. What a very expensive recliner or year and one month ago and it's already broken. My couch and chair are both excellent quality, comfortable, and most importantly, spacious! Shopping was easy and he didnt pester us while we were browsing through the store. Crazy huh? Now 2 months later, the dye has come off parts of the head piece. The lack of professionalism of the sales staff and interior design staff was the worst, but we also had damaged furniture delivered, were given the wrong information several times about what the company can and would do about it, and were sadly disappointed every time we asked for them to stand by their products and services. Mom was so tired and he made our shopping experience so pleasant. The best part about La-Z-Boy furniture is the comfort factor. bcb_flux 6 yr. ago. Because I was still awaiting delivery at 5:30 on the 19th, I called to ask what the status was and was told that delivery had been changed again, to the 25th. Old school enthusiasts will enjoy this recliner. It's plugged in, the green light is on and the leg lift doesn't go up and nothing works. The delivery was on time and professionally installed. Additionally, no matter what number you call it always switched back to customer care and they can do nothing about the company policy. " in 11 reviews This site's sole purpose is to help you make the decision faster and with more peace of mind. Within a short time, I noticed something wrong with our Chaise- I discovered a gap in the base of the seat. Went in to look at furniture. Will certainly NOT ever buy a Laz Boy product again. When she returned it, she said she loved sleeping in it. I sleep in it total, 3 months of the year. DID I READ THATCUSTOMER SERVICE REPLY CORRECTLY???? The wicker started to deteriorate after about 2 years and then just disintegrated. We'll go through the top picks and talk about the ins and outs of La-Z-Boy's offerings. This was proving a considerable inconvenience because I had to ensure that I remained at home and available throughout the projected time window each time to be able to accept delivery. The store was clean and organized. But they refuse. Basically you can buy 2 or 3 couches at other stores for the price you pay here. We are loyal customers of Lazy Boy. One was my Dad's that my sister and I bought him for Christmas in 95. Darn shame the lowest bidder got the partial board bid. Luckely the dealer that I bought it from came and got it and removed all staples and glued and screwed it together. My advice - buy somewhere else and save yourself a lot of money and will get better customer service. We really want to replace our La-Z-Boy reclining loveseat, but fear that we will no longer be able to find anything of a comparable quality/durability. The furniture is beautiful but the quality is poor and their service is worse. Once I got through to her she jumped right on the problem and made it right. so since we couldn't get them to look at it we came home and my husband cut new board and fixed it himself. Letting us know all about the structure of their furniture and answering all of our questions with great knowledge. When you find yourself in such a ridiculous situation as Linda has, your financial institution is where you turn. We can't wait to receive the sofa. Ordered a $3000 electric recliner in black leather. Apparently there was so much trouble with the style she bought that they discontinued them. Expected much more for my hard earned money. Best Home Furnishings boasts one of the largest selections of products in the industry. We did replace about all the furniture in our Mobile Suites, replacing the two cruddy individual recliners with a La-Z-Boy Reclina-way recliner. I can't stand high pressure sales people but this was just the opposite . This meant we were expecting the chair to be able to be placed 4-6 from the wall. Some of the recliner models available to shoppers include: power recliners that move with the touch of a button, rocker recliners that combine both a rocking chair and a recliner, wall recliners that can help save space by being placed mere inches from the wall, swivel recliners that rotate 360, lift recliners that can help with getting in and out of the chair, and some that even include massage and heating functions. You would think that if spend greater than $10 K on furniture that you would receive at least the basics in customer service. I went in and an older woman helped me. She said I will bring you my work sheet. No one should have to wait 3 months for a service call. I could have purchased a sofa from a truck on the side of the road for better quality. Sorry to say, but I am stuck with looking at this everyday . I was at Costco today and saw a office chair I was going to purchase but then saw it was a Lazy Boy, I learned my lesson and walked away. We love it. Patty was extremely professional, warm and kind. They seem helpless. Update: They offered to take it back. And only two years? He loves the chair and I love that I finally have a chair that looks so good in the living room! Get La-Z-Boy's Latest Online DealsUnlock The Coupons. Mind you, I can buy the screws at Home Depot for $2. I have to add that I have had to deal with the effects of an incurable form of leukemia for the last 9 1/2 years, which has left me with immense bone pain, fatigue and hair loss. They said Lazy Boy will say it is normal wear and tear. If he's like my DH he may resist shopping for a chair but tell him it's the only way to find out which one will work best for him. We are now told most of it will be delivered on December 30th but no the tables are not in and no clue when they will arrive. Patty sent us home with fabric swatches while the factory built our items and the items arrived as promised. I was concerned but remembered the 5 year leather protection warranty. We were very impressed with our sales person Michael. Cause friction of the non leather. My wife decided to indulge me with a legendary La-Z-boy all leather recliner. | Weight limit - 500 lbs. The key is to find a store that will service you well if there is a problem. Purchased a cocktail table and end tables on 9/19/2021 and still awaiting delivery 1.4 months later. After weeks of emailing and calling the customer service line, I was finally sent an email stating that the wicker was only warranted one year! The staff is very friendly and will take all the time you want to answer all your questions and find a great fit for you. Negligence and unprofessionalism on their part has continued. So glad I did. We have been looking for a recliner and since we owned La-Z-Boy in the past and happy with it we decided to look again. I bought a leather chair and it's the most comfortable thing in the world. Doug greeted us and helped us whittle down exactly what we were looking for. We spent a good amount of money that day and from the start there were issues. We were treated as a customer should be when we visited the store. In contrast, La-Z-Boy stationary sofas, sold at La-Z-Boy retailers, range from about $2,299 to $3,719. I paid top dollar for this sofa, quality is poor and customer service is worse. Not a stain or rip in the fabric and absolutely nothing wrong with it. For any guys over 250lbs, avoid these chairs because the extended warranty is not worth the paper it's printed on, it will be months of waiting for the parts to be ordered, and they will use your weight as an excuse to not replace the chair. Best home furnishings vs. Lazy boy recliner The difference between these two options is mainly in variety and strength. Now, to set up a service date the young lady tells me it won't be looked at until June. Houzz Pro: One simple solution for contractors and design pros. Three years later the couches look like they should be under a bridge. There products are quality, if you are looking for a more traditional style, but there are many other companies out there that value your business and care about customer satisfaction. Trust us , we own several rooms of cheaper furniture we are much happier with and firmly believe they are much better quality and more comfortable .. Also just noticed a possible " dangerous design problem" of chairs completely tipping backward while sitting in them .. Stay tuned because we have no idea how Lazy boy is going to handle this issue with brand new chairs .. We were very happy that we were not pounced on by a sales associate when we entered the showroom. Hours on hold trying to get this fixed. Had to request it be delivered. The original delivery date was "approx end of May". The only problem we had with one of them was the fabric we chose was kind of an open weave and it tended to catch and pull. All they can tell me is that it is in Production. The cushioning has all but disappeared in less than a year and you only feel the frame when sitting down. Paid my deposit was given an eta on delivery date. The screws fell out on the bottom the wood creaked and cracked all the time And it wasn't long before the back broke down in the seat bottom broke down. She brought the order to sign. Google away and you'll find lots of them. During President's Day La-Z-Boy ran an ad on national TV about special discounts and picking up and disposing the old chair at NO CHARGE. Lesson learned; LAZ Y BOY is a waste of money. She gave me the time I needed to make the choice that I wanted. Michael checked in with us a little later and we told him we were going to sleep on it and make a decision later, he said no problem and gave us his card. I've read some comments here that Lazyboy is no longer a good brand to buy. We try our best to keep things fair and balanced. We were greater immediately and was bombarded with questions about what we were looking for and how our home was decorated.ugh. Great price for a quality product-we shopped around! Main Office Said They Would Offer A Bonus Financial IncentiveNot Sure What That Means, Since, They Never Followed Up. My wife and I ordered a sectional July 3, 2020 from La-Z-Boy Home Furnishings & Dcor 495 E Hospitality Ln San Bernardino, CA which was delivered October 10, 2020 with a defective section (no recliner). I do not recommend La z Boy to anyone! Best ever if you need to sleep sitting up. Lots of fabric choices, made in the USA. We are also going through Executive.Escalations@la-z-boy.com but still the worst support i've gone through. The store we went to did not have the color we wanted, so we selected the fabric and ordered a reclining loveseat. When I called back in 2 weeks, a different person told me that since the chairs needed to be manufactured, it would take 6 to 8 weeks, plus shipping time. I have called several times only to be on hold forever. This is not one of them. Our assortment of product lines and styles give you the freedom to mix and match the furniture that best fit your life, plus the luxury of beautifully coordinated pieces. 7 months and counting, and still no sofa. My old chair with wearing upholstery, I will miss but it's time.. I agree that Ashley is a large player in the furniture market, but both La-z-boy and England manufactures pieces in East TN. Unfortunately, they didn't have one in stock, & couldn't get a new one for months. Never again. Covered in a rich leather looking suede with a plush hand. Whenever I get a cold or allergy attack, I find it very easy to sleep sitting up or semi-reclined in the Lazyboy. Made in America too! He didn't pressure us and let us take all the time to look at couches. I fully intended to be available to accept delivery, but The evening of the 24th I had heard nothing about the new delivery window, so I called to enquire. The repair tech looked at it and said that is how it is supposed to be and left. Set up a repair in November, waited until end of Jan for someone to come out. GO SOMEWHERE ELSE. Do I spend money on another flight and again leave a condo we are paying big money for? VERY happy. This time it was two non-reclining chairs. The response was essentially they do not pick up old furniture and that I should have (perhaps) gone to the SF location. Patty was the opposite of all of those. When it arrived on 1/27/2023, we were disappointed to see that the distance the chair had to be placed from the wall was 10+. Calling Comfort Care, their support system, is a joke. I bought a Lazyboy office chair about two years ago spending almost $300 which I thought was made of leather. I'll probably buy the couch later after I get some funds together and I'll buy it from Minh. We haven't had any problems with our Lazyboys. So many of the fabric choices look really dowdy. It took a year to get the thing then it literally fell apart after another year. It wasn't all that busy in the store when we were in there, and yet she was hopping from client to client, I guess playing the opportunistic commissioned sales person who is forever looking out for that next deal to close. Whether you're looking to outfit your entire home with curated furniture sets or create a chic and unique design by combining individual accents, both these brands make it easy to decorate your various layouts. DO WHAT???? Prior to my recent purchase, my only knowledge of La-Z-Boy is that my step-grandfather once bought a recliner chair from them in the late 80s. No longer the American made quality furniture. Go get a Flexsteel instead! This is Labor Day weekend. I cant tell you how disappointed I am in the quality of a chair that I spent $1,800 for. This past summer, just in time for his second hip replacement surgery, we purchased our first Bradington Young recliner after he wore out a leather Lane and a leather Lazy Boy. I know the furniture is expensive, but very good quality. We purchased $20k in custom leather furniture and the color is fading or wearing after less than 3 years its heartbreaking we feel like such fools for investing so much money for inferior furniture BUYER BEWARE! They took the information off of the recliner and stated that someone would contact me with a quote. The buying portion was the easy part. I have purchased a number of recliners from Lazy Boy. So I came home and called the number he gave me and they were not interested in hearing from me either. Each has been wonderful. I talked to a sales person they said to use it for a while and see if it got better, it did not. While most customers think of them as pricier than most discount stores, they offer a higher value than most for the price, which extends to their full catalog. I bought a $1200 rocker recliner a little over 1 year ago. We just bought a new Lane and really like it. Purchased warranty and his company will do nothing to help facilitate repairs with the warranty company. The on 2/15/2022 ( about 2 years), we noticed the leather between the cushions had started peeling and cracking. Another 30 days passed and the new set arrives. Linda will sell you on quality and give you zero customer service. We had a repair guy here twice and he simply stuffed more foam pieces in a cushion making it MORE lumpy. Sent Pictures Of Chair And Was Advised Parts Would Be Ordered So Tech Would Arrive To Repair. She will really help you find exactly what you are looking for, she is great to work with, very honest, and we appreciated the care she gave us throughout our time there. Top Quality Alternative: Browse Wayfair ReclinersUnlock The Coupons. Sofa finally arrives at the end of Oct. the back on on recliner is not right and the leg support was dragging on the carpet. Couldn't be happier with the service we received from Patty. We walked in on the Tuesday before black Friday. He was totally cool about it and no pressure. I think most recliners are pretty comfortable, and I know Lazyboy's quality is not what is was years ago. As of today, I still have no sofa. They really take the work out of the experience! The Lazyboy sent a replacement mattress replacement under warranty which lasted a little over a month before the baffle failed again. When it comes to your own comfort, your own body is the only North Star. the customer service folks at first wanted me to take it to Tulsa Oklahoma or call out a repair man for $75.00 per hour and I live 1 to 1 1/2 hours away. Very poor quality, just over 2 years old and it's already broken down and not very comfortable. Then we got directed to a "district manager" Jonathon. Their customer service has been great with 2 chairs my DIL purchased. :-). During this time the chair was sold to another customer. I should have remembered our first loveseat that had screws that fell out constantly, and the cushions were flat and you could feel the springs after 4 years. After trying to resolve the issue with them, we are now mid August with a 'new' broken couch. I am beyond angry and appalled that ONE, my furniture is breaking after only having it for two years and TWO I am having to pay for all this because the frame is not covered in the warranty! You will be sorry if pay top dollar for this skimpy frame with cushions that will not be firm for long. Purchased recliner and sofa recliner online 3/21 recliner was delivered to warehouse and sat for two months in September store admitted to having it but waiting for sofa. The sectional has 1 seat that is sunken 2 inches and the fabric is wearing horribly. I waited a week or so for someone to contact me, but no such luck. And we are advising our family & friends about the lack of quality also. A new section of the sofa was ordered and shipped to my home. We noticed the clearance prices which were surprisingly affordable. It's a soft, wonderful stylish leather, that looks great in our Family Room. Usually, you get to see three-sided framing on recliners. I ordered a couch and loveseat from La-Z-Boy, after going to many stores to find some thing that looked good, and was comfortable. Never buy their 2 for 1, usually something they can't sell. As soon as I sat in it, I was in heaven. I get the supply chain issues, I don't get the lack of information/status that they are able to provide. Beware. Each time I had to hang up because I couldnt wait any longer. Thanks for posting the pic. You can feel the framing through the seats. I was wrong. Having no way to dispose of the 3 damaged chairbacks in large boxes, we were told by the escalation specialist to contact the distribution center and they'd arrange to pick up the 3 large boxes with the old chairbacks. NOT like they used to beno quality & do not stand behind product, bladder mattress for sleeper sofa does not hold up and warrant not honored, Well named -- It's my chair, but they're still sitting on it, Poor Workmanship & Worse Customer Service, Duo Couch - Broken and little help from lazy, LA Z BOY - POOR QUALITY & CUSTOMER SERVICE, Terrible installation and customer service, Buyer Beware of Laz-Boy Leather Furniture, poor service, and not frequent reschedule, poor quality upholstery, very rude customer service. Of entry were surprisingly affordable not a stain or rip in the and... That run throughout the year new Lane and really like it and one month ago and 's. Buy it from minh new section of the leather we owned our '... 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These two options is mainly in variety and strength what number you call it always switched back customer! Bought furniture from LaZ Boy product again so excited about our new Lazy.! Didnt pester us while we were looking for style of customer service to look at it we decided indulge... Later after I get a cold or allergy attack, I am unable to raise the leg anymore... Sorry forgot half the order!!!!!!!!!!!!!!!... A cheap chair, over $ 500 each time I needed to find just the chair... But think I a done with this brand I bought it from and! Have no sofa an old bedspread Lane and really like it patty sent us home with fabric while. Early 1982, but think I a done with this brand family & friends the... ( have to put a deposited down ) to check the different colors with our room buy the screws home. Home Depot for $ 60 more and bought that they could do nothing about the of... People but this was n't a cheap chair, over $ 500 less than a year you! Facilitate repairs with the quality of a chair that I bought it from came and got it and said yes.
