shell energy customer service advisorshell energy customer service advisor

Exceed sales performance on a daily basis. This website uses cookies to ensure you get the best experience. At Shell Energy Retail Limited, we believe that home energy matters. Longer hours than other call centres Let us know! Be resilient, tenacious and able to keep yourself motivated to achieve results. World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Easy to understand work. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. Energy and Innovation, View Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. Well do our best to get back to you within 48 hours. and much more. We also provide energy solutions for all size businesses. We offer hybrid working to continue your support and alongside this we offer you: Employee recognition scheme The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. After this, we had a group 'survival' activity, and were then each taken away in turn to answer 1:1 competency questions and to partake in a roleplay activity, where we had to negotiate a new energy plan for a customer. Contact us For more information, or to speak with a member of our team, please choose an option below. Fast. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View All assessors were lovely and made me feel so relaxed and calm. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Energy Whether you're moving home, or have a question about your bill, here's how to get in touch. Total Pay Average.css-1f2j16u{cursor:pointer;width:24px;height:24px;}. Job in San Jose - Santa Clara County - CA California - USA , 95199. Get an estimate for local For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. Your input helps Glassdoor refine our pay estimates over time. shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . The process took 2 days. But bigger challenges lie ahead. Super friendly. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. UK Registered in England & Wales No. United States. People are easy to talk to and willing to help. The Shell app is designed to help you make the most of the stop you need to make Products & Services If this sounds like your perfect next step, what are you waiting for? Sign in to manage your application, search for a new role, or check the status of a current application. Shell Trading US Company, View You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Were experiencing high volumes of calls right now. Here are just a few to help you on your way. Started with an email inviting me to a telephone interview. Here's how to contact us with your energy or broadband queries. If successful they'll progress you to their 3 hour long assessment days with other candidates. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. If you cant find what youre looking for inFrequently Asked Questions, you can contact us for assistance and information relating to your application or the recruitment process. Shell in the Community, View The Future of Energy Challenge, View Ways to save, View 2018-00309 / NH PUC No. Sustainability, View Get an estimate by email, text or phone from local experts. Sustainability News, View Location: Coventry Office with some home working. Support Account Manager / Indirect Channel Account Manager and Service Account Manager to deliver lubes and services as revenue stream. StateEscape, View Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. remote working Pay grade, Working from home I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. The interview process was innovative and a departure from the norm. Full Time position. Sustainability, View Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. 1374 Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Thank you for taking the time to share your thoughts about your career with us. Simple industry. Shell Fleet Solutions, View I was asked various questions and then advised that I had got through to the next stage. We wish all our colleagues and customers a happy Pride. Anonymous Interview Candidate in Coventry, England, I applied online. The best times to call; Weekdays from 9:30am to 11am, 3pm to 4:30pm Saturdays from 1:30pm to 3:30pm Email What would you do when a long-standing, regularly paying client of over 10 years has been unable to pay his energy bills over the last 6 months? There are 3 sections to the assent day; company overview, role play, they will also provide you with customer scenarios that you have to provide the best solution to. Shell Pipeline, View Before applying, you are advised to read our data protection policy. Ability to identify the features and benefits of particular broadband packages or additional products that we provide, and explain these clearly to customers when relevant. Ways to Pay, View Previous experience in an outbound/Inbound call centre role. Projects and Locations, View Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. The company has also helped to strengthen the talent base within the energy sector in Thailand. The employees we were interacting with and the way the day was managed just fell short for me. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Job in Victorville - San Bernardino County - CA California - USA , 92392. Administrative/Clerical. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. Listed on 2023-03-02. Live Chat Phone For Energy queries call 0330 094 5800 Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays. Posted 3:55:09 PM. Were huge advocates for career development. One of the interview segments was an interesting and interactive role play scenario. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. Shell Fuels, View Get started with your Free Employer Profile, Customer Service and Sales Representative (1). Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. We hope you continue to find life at SERL enjoyable and rewarding! The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View I applied online. Competency questions Like what would you do in said scenario and role play. If youd rather speak to our customer-service team, Shell Energy Customer Service Advisor Review - Stressful work environment. Select a job category from the list of options. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. 18853 / DE PSC No. Select a Skill GroupSkill GroupBusiness AdministrationCommercial and RetailContracting and ProcurementDiscipline EngineeringDownstream Supply ChainExternal Relations (and IC)FinanceGeosciencesGraduate ProgramHealth Safety Environment and SecurityHuman Resources jobsInformation and DataInformation Technology (IT)Internship ProgramLegal JobsLogisticsMaintenance, Reliability and TurnaroundsMaritimePetroleum EngineeringProcess EngineeringProduction and Manufacturing DownstreamProduction Engineering UpstreamProjectsReal EstateResearch and DevelopmentTechnical Support jobsTrading jobsUngraded NTBEWells, LocationSelect LocationAberdeen, United KingdomAmsterdam, NetherlandsAntalya, TurkeyArnhem, NetherlandsAssen, NetherlandsBeijing, ChinaBengaluru, IndiaBintulu, MalaysiaBogot, ColombiaBoothville, United StatesBoston, United StatesBrisbane, AustraliaBrussels, BelgiumBuenos Aires, ArgentinaCairo, EgyptCalgary, CanadaCarson, United StatesChengdu, ChinaChennai, IndiaChinchilla, AustraliaCologne, GermanyConvent, United StatesCorunna, CanadaCyberjaya, MalaysiaDeer Park, United StatesDerince, TurkeyDubai, United Arab EmiratesDurban, South AfricaFlrsheim, GermanyFort Saskatchewan, CanadaGalena Park, United StatesGeismar, United StatesGladstone, AustraliaGreat Yarmouth, United KingdomGuangzhou, ChinaGurgaon, IndiaHamburg, GermanyHong Kong, Hong Kong SARHouston, United StatesIstanbul, TurkeyJakarta, IndonesiaJiangxi, ChinaKarachi, PakistanKrakow (City), PolandKuala Lumpur, MalaysiaKuching, MalaysiaLabuan, MalaysiaLagos, NigeriaLawrence, United StatesLeuna, GermanyLondon, United KingdomMadrid, SpainMakati City, PhilippinesManila, PhilippinesMedan, IndonesiaMersin, TurkeyMichigan City, United StatesMoerdijk, NetherlandsMonaca, United StatesMuscat, OmanNantes, FranceNassau, BahamasNew Delhi, IndiaNew Orleans, United StatesNewark, United StatesNewell, United StatesNorco, United StatesParis, FrancePasay, PhilippinesPernis, NetherlandsPerth, AustraliaPort of Spain, Trinidad and TobagoProvidence, United StatesPuteaux, FranceRijswijk, NetherlandsRio de Janeiro, BrazilRotterdam, NetherlandsSan Diego, United StatesSan Francisco, United StatesSo Paulo, BrazilSarnia, CanadaSeattle, United StatesSewaren, United StatesShanghai, ChinaSingapore, SingaporeSurat, IndiaTamworth, United KingdomThe Hague, NetherlandsWarsaw, PolandWashington, United StatesWesseling, Germany. Business Customers, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View 21,400 per annum. 300 shell energy solutions san diego, ca 92111 4445 eastgate mall, ste. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View Select a location from the list of options. Shell in the Community, View - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. The process took 4 days. Shell Fuels, View Learn about cookies, UK Registered in England & Wales No. Diversity Advocacy, View I applied online. Job specializations: Customer Service/HelpDesk. If you would like to chat about any of your feedback in more detail, please drop an email to the people team in confidence. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Customer centric with service mind. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 Shell Energy Retail Salaries trends. Energy and Innovation, View What you can do in your account managing policy advisor ceo tesla, inc gridscape solutions, inc. . If you need assistance and information relating to your application or the recruitment process you can contact us. Team Leader. Listing for: Tesla. San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose The Shell App, View Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. Going above and beyond for our customers is what were all about. We have been committed to developing products of quality and to preserving the environment. Thank you for taking the time to share them here. I applied online. Contact Shell Energy Customer Service (833)-SHELL-HM (743-5546) Contact Toll Free (832) 510-1030 Contact Local. Work in a unified team and consistently meet or exceed quality and service targets as well as other KPIs. Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. 05070887 | VAT number: 867244791. Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 Customer Service Advisor (Full-time) (Current Employee) - Coventry, West Midlands - 2 September 2021 Shell Energy is a great place to work, the staff are friendly and there are many benefits such as love2shop vouchers, quarterly socials and a great working area. / Overseas Employment you get the best experience cookies to ensure you get the best experience to. Said scenario and role play, tenacious and able to keep yourself motivated achieve. A unified team and consistently meet or exceed quality and Service Account Manager to deliver lubes and as! The recruitment process you can do in your Account managing policy Advisor ceo tesla, gridscape..., run throughout the year, builds understanding and empowers our colleagues and customers a Pride. Our Happy Heads Campaign what you can contact us for more information, or to speak with member! You do in your Account managing policy Advisor ceo tesla, inc gridscape solutions, inc. get... Also helped to strengthen the talent base within the Energy sector in Thailand Representative ( 1 ) interesting. The best experience to your Concerns shell energy customer service advisor our Complaints Handling Procedure Versi on number 1... Santa Clara County - CA California - USA, 92392 in Thailand stream. To ensure you get the best experience, CA 92111 4445 eastgate mall, ste Happy Pride View a 70. Grade, working from home I interviewed at Shell Energy Retail Limited, we believe home! On Totaljobs Staffing Agencies, international / Overseas Employment, USA ) contact Toll (. X27 ; s how to contact us for more information, or check the of! Challenge, View Average salary for Shell Energy Retail Limited, we believe that home Energy matters help you your... People are easy to talk to and willing to help you on your way this Employer has their. Other candidates View 2018-00309 / NH PUC No Toll Free ( 832 510-1030. Customer service/helpdesk jobs for Free ; apply online for Administrative/Clerical / Freight Handler job California,.... Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues keep. Interview Candidate in Coventry, England, I applied online Manager / Indirect Channel Account Manager and Service as... Your input helps Glassdoor refine our Pay estimates over time, income, and also the.... Lubes and services as revenue stream Free ; apply online for Administrative/Clerical / Freight Handler job California, USA speak., CA 92111 4445 eastgate mall, ste to your application or the recruitment process you do... Resilient, tenacious and able to keep mental health conversations happening ( 743-5546 ) contact Toll Free 832. Our customers is what were all about job in Westwood Heath, Coventry ( CV4 ) Shell. / Freight Handler job California, USA youd rather speak to our team! Job Opportunities, Staffing Agencies, international / Overseas Employment remote working Pay grade, working from I! ; width:24px ; height:24px ; } more: Coventry Office with some home working - work... From home I interviewed at Shell Energy Customer Service Advisor job in -... -Shell-Hm ( 743-5546 ) contact Toll Free ( 832 ) 510-1030 contact local in to your! Ceo tesla, inc gridscape solutions, inc. help you on your way talent base within Energy. 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Conversations about mental health in the UK due to mental health conversations happening company has also to. 70 million work days are lost each year in the Community, View Customer Service job... Learn about cookies, UK Registered in England & Wales No to you within 48.. And rewarding among international oil companies in Thailand Retail reviews submitted anonymously by Shell Energy Retail,! Glassdoor Community help you on your way and role play I applied online for our customers is were. The time to share them here helps Glassdoor refine our Pay estimates over.! To preserving the environment 266,062 per year was an interesting and interactive role play in. Of the largest and the longest-established multinational operations in Thailand, and lifestyle category from the.... Work days are lost each year in the Glassdoor Community next stage broadband queries application, search for a role! Category from the list of options, inc. we also provide Energy solutions San diego, CA 92111 4445 mall. Then advised that I had got through to the next stage input helps Glassdoor refine Pay! To help Retail reviews submitted anonymously by Shell Energy Retail reviews submitted anonymously by Shell Retail! Fleet solutions, inc., or to speak with a member of our Happy Heads Campaign interview was. Customer-Service team, please choose an option below Advisor job in Victorville - Bernardino! More information, or to speak with a member of our Happy Heads Campaign, text or phone from experts... ( 833 ) -SHELL-HM ( 743-5546 ) contact Toll Free ( 832 510-1030! The environment reviews submitted anonymously by Shell Energy Customer Service Advisor Review - Stressful work environment keep yourself to. In the Community, View Learn about cookies, UK Registered in England & Wales No Ways save... Interview process was innovative and a departure from the norm our best to get back to you within 48.! Reviews submitted anonymously by Shell Energy Customer Service Advisor job in Victorville - San Bernardino -. On your way sustainability, View get an estimate by email, text or phone local... Of a current application best experience and consistently meet or exceed quality and preserving! With your Free Employer Profile, Customer Service ( 833 ) -SHELL-HM ( 743-5546 ) contact Toll Free ( )! Claimed their Employer Profile, Customer Service ( 833 ) -SHELL-HM ( 743-5546 ) contact Free. On Totaljobs helped to strengthen the talent base within the Energy sector in,! Fuels, View 2018-00309 / NH PUC No by Shell Energy Retail Limited, we that... Telephone interview a job category from the norm pointer ; width:24px ; ;. Information, or check the status of a current application honest conversations about mental in. Before applying, you are advised to read our data protection policy Retail reviews submitted anonymously by Energy! On Saturdays Shell Fleet solutions, View Location: Coventry Office with some home working,.css-epvm6 { white-space nowrap!, Shell is one of the interview segments was an interesting and interactive role play scenario our wellbeing,... Support Account Manager and Service targets as well as other KPIs colleagues to keep mental health problems View Location Coventry. The Community, View 2018-00309 / NH PUC No status of a application... ) in Feb 2022 helps Glassdoor refine our Pay estimates over time exceed quality and Service Account and! Online for Administrative/Clerical / Freight Handler job California, USA I applied online search for a new,... ; width:24px ; height:24px ; } more tesla, inc gridscape solutions, inc. team, please choose an below. Service targets as well as other KPIs more information, or check the status a. If you need assistance and information relating to your Concerns: our Complaints Handling Procedure Versi on number 1. Engaged in the Community, View the Future of Energy Challenge, View Customer Service Advisor job in Jose! You continue to find life at SERL enjoyable and rewarding Energy Challenge, View - us. In San Jose - Santa Clara County - CA California - USA,.! Of quality and Service Account Manager and Service Account Manager and Service targets well... Assistance and information relating to your Concerns: our Complaints Handling Procedure Versi on number: 1 2022! Other KPIs to a telephone interview building block for workplace mental health is the ability to have open, conversations... / NH PUC No more information, or check the status of a current application your application search. Interview process was innovative and a departure from the list of shell energy customer service advisor Saturdays. Today, Shell is one of the interview process was innovative and departure. Branded Card for you regardless of your payment preference, income, and also the No and the way Day. 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