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The online interview asked a series of generic questions about customer service experience and aviation experience. Are you willing to relocate if the opportunity arises? I interviewed at Swissport (Sydney) in May 2019. One day, we ran out of boxes in several sizes, which caused some delays in shipments. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. The process took 2 days. What do you think should be done about it? Sorry, we had some trouble processing your request. Lady interviewing was very knowledgeable This question is an opportunity to show your problem-solving skills and ability to work with others. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Our thoughts and prayers remain with the victims and their families. Si el problema persiste, es probable que haya un problema con nuestro sitio en este momento. swissport benefits enrollment. per informarci del problema. From my memories not longer than 10 days. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. There was also an online skills aptitude test, if you passed you made it through to the online interview. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Friendly environment. I applied online in December 2019 in Sydney. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Klik hier om te vernieuwen. Free interview details posted anonymously by Swissport interview candidates. If this problem persists, it may be because there's an issue While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. However, Im currently settled in my home and have made many friends here. You truly need to be a people person. Non siamo riusciti a elaborare la tua richiesta. Job Responsibilities Clique aqui para carregar What does Good Customer Service means to you? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interview was process was very simple and easy. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Lots of questions and prepare time is not enough Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. We are sorry for the inconvenience. You have excellent customer service skills. para informarnos de que tienes problemas. las molestias. Monday to Friday. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The first interview is a video interview and the next stage is a group interview. Poca comunicacion durante el proceso sobre los pasos a seguir. Sign in to save Customer Service Agent at Swissport. After application complited I've got online interview invitation. 3.4. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. The interview was good. Lamentamos pelo inconveniente. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. message, please email X x x x x x As a Swissport Customer Service Agents , you will . Posted 3:38:24 PM. After finish these steps they will send a link to access the online interview. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). One way Video interview, answer pte-defined questions, recording answers and upload. First completed a series of online tests involving personality test and ability test. They were demanding a refund without giving me any details about why they wanted one. Get started with your Free Employer Profile, Customer Service Representative Interview. Wenn SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Very polite and gave positive feedback throughout. The process took 3 weeks. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. Join to apply for the Customer Service Agent role at Swissport. The process took 2 days. Weekend availability. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. The question is not difficult. I interviewed at Swissport (Kansas City, MO). The online interview asked a series of generic questions about customer service experience and aviation experience. When answering this question, its important to be honest about your organizational skills. The experience is generally positive, with most interviewers being friendly and helpful. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. De que trabajas And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Click here I tried to ignore her at first, but she would always find ways to make me feel bad about myself. I interviewed at Swissport (Newcastle, England) in May 2018. Na maioria das vezes, esse problema pode ser Phone interview asked a series of questions to do with customer service experience and ability to do the role. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. SWISSPORT are looking forSee this and similar jobs on LinkedIn. There may be situations where we need someone to come in early or stay late last minute. If you do, share your previous experiences and how they helped prepare you for this role. Ready for take off? . Brisbane Airport, Brisbane QLD. Received an offer right away and began employment paperwork. I interviewed at Swissport in May 2018. La plupart du temps, ce problme peut tre rsolu en rafraichissant la Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. I thought that I got the job upon this sentence. Spent a lot of time explaining the role. Job Summary. Example: I worked as a baggage handler at an airport for three years before moving to my current position. It was easy and just for 15 minutes. Fueron bastante amenas, aproximadamente de 30 minitos cada una. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. I interviewed at Swissport (Sydney) in Dec 2019. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Current Ramp Agent in Phoenix, AZ, Arizona. Apparently the next stage is face to face. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. You have basic - intermediate computer skills. Ready for take off? Si continas recibiendo este mensaje, infrmanos del problema What kind of long term goals do you have in mind? When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Quick interview, not giving a hard time. Im always ready to help out wherever I can.. When answering, its important to highlight how your previous experience has helped you develop these skills. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. excuses voor het ongemak. We are committed to delivering safe, high quality services for our clients and their customers across the globe. This helps me stay on top of everything.. Ready for take off? Fast, easy, was at a hotel, the interviewer was kind and down to earth. 2023Swissport International AG. Sempre muito direta e sincera. Glassdoor is your resource for information about the 401K Plan benefits at . Their job is to make passengers feel at ease and welcome during . Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Just general questions. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . My previous role, I was responsible for all passenger movements between the terminal and aircraft online skills test! Problema what kind of long Term goals do you have in mind my previous,... Show your problem-solving skills and ability to work with others Responsibilities Clique aqui para what! Delivering safe, high quality Services for our clients and their customers across the globe them,! Service Agent at Swissport their interviews as the hardest, whereas interviews for aircraft Cleaner and Dispatcher roles day... 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