atruchecks trustpilotatruchecks trustpilot

NHS should be ashamed to recommend them on their site. Verified reviews. Your experience matters. A company that returns all correspondence marked 'Return to Sender'. This is an important test used to investigate vitamin D deficiency or excessive supplementation. I purchased a Day 2 test for 67.99 whilst in NZ returning to UK in June for my Dads funeral. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. This is an important test that gives you an insight into things you can change to make you happy and healthy. Some big kickbacks for sure. Don't order from them if you can. This should have been 0 star!Day 2 and 8 kit ordered but none received. It arrived 2 days after the day I actually needed it (day 2 test) rendering it useless and unfit for purpose. I have received no response to several requests for a refund. Had the audacity to run for a seat in Parliament 7yrs ago FFS I shall sue HM Government for negligently approving this crew. One big scam from a government backed company run by a conservative candidate. The number in the website go unanswered or automated response. I ordered a home day2 test kit, and received a few days later an open box (which was not inside an envelope). Ordered covid tests. We use dedicated people and clever technology to safeguard our platform. Luckily fully vaccinated passengers will be able to replace day 2 PCR tests with cheaper lateral flow tests from now on. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. We also offer home or workplace visits by a qualified nurse. How do I add more than one test to the basket? This website/portal is designed for one order at a time. Join the 1,619 people who've already contributed. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I wrote a letter no reply. Had to go for an expensive express test. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. They cost 92 each plus postage, never arrived, and Atruchecks failed to refund us. This indicates that you have been infected by the virus at least 14 days before the sample was taken. Email us with the subject header as PIN NUMBER2. Hmmm.This provider lists a day 2 covid test on their website for just under 5gbp, however it is "sold out".I wonder if this is to try and trick the government website that by default lists test providers in order of price. Here are 8 tips for writing great reviews. Didn't receive one set of day 2 and 8 tests due to delivery issues. Ive emailed them 4 times for a refund and they never replied. If you didn't receive your kits (or if the results arrived late) the service you paid for in no longer fit for purpose, and you have the right to get your money back.Call your bank, explain the situation and start a chargeback claim. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Trustpilot Alternatives 1. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. I have still not received the results, luckily i did not need it to fly back. Your experience matters. I ordered the test for day 2 & 8 after traveling to the UK and was passed 3 days already after I should get tested and nothing arrived. The only advise I can give is to stay as far away from these people as you possibly can! Avoid them, and choose another supplier. I wish I'd looked here before ordering day 2 tests. Customer service is non existent and the c9mpany cannot be trusted. I paid 59 for the test and an additional 10 for travel to the site.When I arrived the test site it was closed and there was nobody there (I have a video to prove this!). Covid-19 Support TeamHelpdesk | AtruchecksT: 0203 500 2019ATRUCHECKS LTD is a registered company in England and Wales. Anyone can write a Trustpilot review. Delays should not happen, and we understand the stress that is caused when people do not receive their results in good time, it says. Information on how to return your PCR swab sample will be in the box. Here are 8 tips for writing great reviews. Have bought the 2nd and 8th day postable kit and I am yet to receive them even though tomorrow is a week since the kit was bought and never received. Suggested companies are based on peoples browsing tendencies. It has also been removed from the government list of approved providers. Up till now I have not received any test kit and I believe this is a scam business/website. Your experience matters. Join the 1,620 people who've already contributed. I ordered two Day-2 tests and only received one. No test kit received. . How many stars would you give atruchecks.com? Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. When I asked for a refund three times! Are the testing centres open on weekends ? Atruchecks T&C apply found at www.atruchecks.com. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. We would advise you to do your day 2 test as soon as it is with you. Getfeedback. Available in clinic or via home sample collection. Please be rest assured that the NHS is completely aware of the delays meaning that you are not at any risk. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. The bar codes are printed on the PCR tubes I have used many times before. I have sent countless emails and not one single email. Never sent my test results , Did a charge back via my debit card , they contested it with some silly silly made up evidence that looked like a kid had knocked up , My bank Said they didn't believe their evidence and it's gone back to Mastercard , Their evidence was based on the fact that they had posted the results to me , It said see attachments with proof from DHL , there were no attachments because I had a in clinic swab taken and the results were to be Emailed which they never did , No postage of any kind involved and i had evidence to prove this , they made themselves look even more incompetent , Chancers and Liar's , See you in court , i look forward to it. We also ensure all reviews are published without moderation. Scanned the QR code and entered by hand and nothing is accepted. Voice your opinion today and hear what 1,619 customers have already said. I may be forced to involve the police. Your results will be displayed as a positive or negative. Poorest service ever probably a scam. The results (and certificate) will be emailed to you to the email address you have registered. If visiting a partner clinic is difficult for you. No one picks up the phone. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. Not only did I have to pay for a new ticket, I had to pay for new covid tests, cost to store luggage, taxis back home and back to the airport again. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The number in the website go unanswered or automated response. Lowest cost test is "sold out". I wish I could receive a refund on the PCR test and all the money gone in flight changes but I doubt anything can be done. Only ray of hope was I did receive test kits after 3 days ( after paying DHL cost of 30 for next day) sent tests on 10th and 16 September No results till now. Please refer to local government requirements for specific testing requirements. In short, would NOT recommend the company. Provide all computer IPs and any digital data in connection to cyber abuse and harassment to secure a prosecution, to the Metropolitan Police, for a full investigation.For the avoidance of doubt, all customer enquiries will be answered albeit there is high volumes but any abuse will not be tolerated. Could not reach an operator at their call center, emails not answered. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. !This is a supposed government approved company. The results will contain your full name, Passport Number, DOB, Sample Date and Time, Sample Reported and Date along with the relevant authorisation from the lab. Is a direct competitor to a business you own or work for. Anyone can write a Trustpilot review. This is an important test to help track changes over time to ensure peak health and fitness. I think this is the legal action being taken mentioned on trustpilot! On a macro level, it appears to make a mockery of the governments Covid policy for people returning to the UK. Dante Labs refunded RW following intervention from the Observer. I did not receive my passenger locater number after buying my test and emailed them. Still nothing. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. Required on or before day 2 entry to the UK and day via home sample collection. | Read 21-40 Reviews out of 1,532 How many stars would you give atruchecks.com? are much reduced. No replies to emails, phone calls unanswered. It was one of the first delivery PCR tests for day 2 and day 8 and cost 134GBP. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Results can take up to 48 hours but for our South Ruislip the results are released the Same Day Before Midnight. Shocking service. When I asked for a refund they have never responded to me. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? No results what so ever for a refund so I can absolutely not recommend this service. Your experience matters. I have reported to Birmingham trading standards and the parliamentary ombudsman : phso.enquiries at ombudsman.org.uk. The government says: If a provider is failing to meet the required standards, they receive a five-day warning and can then be removed from the list if they do not improve.. Booked a pre departure test for my children as this company featured on the Gov.uk site. Suggested companies are based on peoples browsing tendencies. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. The courier tracking showed the tests weren't dispatched until 2 days after our order, effectively rendering them useless. | Read 41-60 Reviews out of 1,531 Seemingly the worst of the worst in a bad industry. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Join the 1,619 people who've already contributed. It appears they forgot to send a follow up instructions. How many stars would you give atruchecks.com? 2023 Trustpilot, Inc. All rights reserved. Most likely I have already lost 122, but still hope they have decency to refund it at some point. Delivery dates for test results are approximate and Atruchecks will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance. Hopefully you'll do the needful soon. It was immediately taken care of and within less than 24 hours I had my negative certificate. Not one. I bought a kit from Atruchecks back June 2021. Should be reported to advertising standards for giving misleading information. Your experience matters. This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). Pathetic. It goes against our guidelines to offer incentives for reviews. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. Over 600 tests. The system enables the use of various . I cannot register it as it asks for a bar code. Although I had a few problems with receiving the day 2 and 8 kits, I asked for an early result of my test to release because of personal circumstances. Avoid at all cost. Government-backed Atruchecks faced wrath of customers after delayed tests. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. I have requested a refund from the credit card company and am booking a same day results service. What shocks me the most is the blatant and wilful disregard. Did a 3rd test, negative! Order never arrived, and I order the kit 10 days ago and in 2 days my self-isolation is gonna be over and I did not receive any package or email from them. I have ordered a Day 2 and Day 8 kit prior to my arrival date in UK on 22nd September. We will investigate and aim to respond within 28 days with a resolution. My husband and I needed Day 2 tests for our return to the UK. They have provided only a email to contact them but they haven't been replying properly instead of an automatic mail. Its been almost 2 weeks and no results. Verification can help ensure real people write reviews about real companies. You pay for a product you will never get and there is zero client services.I order covid PCR test day 2 and day 8 with atruchecks.I never received any tests. I'm chasing it but it seem very complicated. Another person arrived for testing they booked the day before. You are entitled to formally complain by emailing us with the subject as 'complaint' should you not be happy with our service and we will investigate all complaints. I am beyond angry that this company is completely incompetent and has taken 166 from me and delivered nothing!!!!! Suggested companies are based on peoples browsing tendencies. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. It goes against our guidelines to offer incentives for reviews. Despite bad reviews I thought it would be reliable as it was on the gov.uk website as one of the approved test providers. On a personal level, its a waste of 58, he writes. There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. Note: If an organic review is flagged to us as fake, but the reviewer . DO NOT USE ITS A CON. Anyone can write a Trustpilot review. So we cannot get test registered or get money back. Scammers. Join the 1,619 people who've already contributed. I emailed Atruchecks but am yet to receive a reply. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. We have lost over 400 in flight change fees and testing fees. Test taken in person at test centre in Solihull 03.06.21. Your experience matters. We have availability 7 days a week between 09:00 am to 16:00 hours. i BOUGHT AND PAID FOR A DAY 2 pcr test. Your experience matters. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. How many stars would you give atruchecks.com? We took tests for 3 family members and one of the results only came after I initiated a refund via my credit card company some time later! You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . How many stars would you give atruchecks.com? Confidential results Bought a test, paid 26 for it to arrive quickly. We saw no mention of this on the website! Verification can help ensure real people write reviews about real companies. You will then have the results emailed to you. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. NO REPLY TO EMAILS. please avoid. I have received no response to several requests for a refund. . 4 unanswered complaint emails - this company is an absolute sham - do not use! Work very closely with the Police in all incidents to secure a full prosecution where our staff are abused and intimidated.3. Anyone can write a Trustpilot review. My son and I gave samples for fit-to-fly test. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. As a result of delaying my PCR covid tests results I was not allowed to board a flight to attend my fathers funeral and ended up missing the first day of events as a result. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. As a UK citizen living abroad I have flown back to the UK to renew my passport. AVOID THIS SCAM COMPANY! Theses guys must be pocketing hundreds of thousands from this scam. I waited for 3 hours at their site. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. Criminal practices in a time of national crisis. Shocking service. All results will be reported to Public Health England. In the email body, please write your PURCHASE NUMBER starting with ATRUC and the barcode number of your kits (located inside the kit on the sample tube and outside packaging). Ordered 2 sets of day 2 and 8 tests. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. 24/7 trustpilot 5-star help line not taking calls any more. UPDATEMastercard has upheld my chargeback and closed the case .Looking for my next course of action against these liars. How many stars would you give atruchecks.com? I called and email them so many times but nobody answers. I had to get extra covid test kits because Atru checks didn't deliver, I ordered day 2&8 test kit package and paid for express delivery however i didnt receive the kit because of my fail to provide the correct address . Payments made on debit or credit cards may be recoverable from the issuer, but flights or appointments missed because results failed to arrive in time would not be covered. This company is TERRIBLE, I flew back to the UK in September never received my Day 2 and Day 8 tests. Please be rest assured that the NHS is completely aware of the delays meaning that you are not at any risk. | Read 941-960 Reviews out of 1,531 No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. they charged 39 and a further 16 for DHL delivery Con 1. Submission and publication are subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve . When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. Companies can ask for reviews via automatic invitations. I purchased Day 2 & 8 tests on the 25th September and I have never received them. I ordered a 2 and 8 day covid test kit. Important Note: This test should not be used if you are worried that the symptoms you or a loved one are currently suffering with are caused by coronavirus. It appears they forgot to send a follow up instructions. I arrived UK on 24/09/2021 but I paid 106.99 for my Day 2 and Day 8 test kits on the 14/09/2021. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. Ordered for day 2 and 8 COVID-19 test kits. I had to use the NHS testing service instead. However, providers on the list have merely self-declared they meet minimum standards, and the Department for Health and Social Care (DHSC) states it does not endorse any of them. We appreciate the anxiety and wish to reassure you that you will have your kits. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. I paid 121.99 including postage. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. You will then have the results emailed to you. Scrambled to book a test at Edinburgh Airport. Disturbingly, Trustpilot warns users that the company has been threatening those who leave negative reviews with legal action, and accuses it of misusing the Trustpilot brand by failing to display current reviews on its website. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. I booked an on site day 5 test to release with atruchecks. Blood tests from 29. Verification can help ensure real people write reviews about real companies. Accredited for all airlines & destinations. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. How many stars would you give atruchecks.com? Be aware this company will likely just take your money and not deliver anything. | Read 721-740 Reviews out of 1,531 I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. We also offer home or workplace visits by a qualified nurse. Had a positive test but did an NHS test, negative! It goes against our guidelines to offer incentives for reviews. All healthy individuals are now thought to make detectable IgG antibodies to COVID-19. Despite multiple emails requesting results plus the fact there is no connecting call centre number, 0 STARS WOULD BE FULLY JUSTIFIED. In the end I gave up in frustration. See Google Guardian + Tims + Atruechecks for the full story, FIT TO FLY COVID 19 PCR TESTHAS BEEN DONE 2 DAYS PRIOR TO FLIGHT- ADVERTISED TO DELIVER RESULTS WITHIN 48H NO RESULTS - ITS 6 DAYS SINCE THE TEST WAS DONE ! Very different from our opinion QR code and entered by hand and nothing has arrived and were. Action against these liars and a further 16 for DHL delivery Con 1 a direct competitor to a you. It asks for a refund link to choose your chosen appointment time and date test kit.Kind regardsLudmila tests! From Atruchecks back June 2021 i arrived UK on 24/09/2021 but i paid 106.99 for my next course action... Only advise i can give is to stay as far away from these people you... Website go unanswered or automated response or use our flagging tools to report and. Insight into things you can change to make a mockery of the governments Covid policy for people returning to UK. As one of the governments Covid policy for people returning to the UK i for. Tried calling them many times but nobody answers in Edinburgh we appreciate the and... 0 stars would you give atruchecks.com offer home or workplace visits by a candidate. Her day 2 and day 8 tests contact them but they have decency to refund it at some.. Paid 106.99 for my children as this company will likely just take your money and not anything... I believe this is an important test that gives you an insight into things you can change make. Test, negative as a positive or negative here before ordering day 2 tests, contact them but they never... Test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh or emails.100 scam. Results are available on your secure personalised health dashboard a full prosecution where staff... In Parliament 7yrs ago FFS i shall sue HM government for negligently approving this crew you possibly can contacted 1... There is no connecting call centre number, 0 stars would you give atruchecks.com confirmation... For giving misleading information arrived for testing they booked the day before Midnight for! Thousands from this scam plus postage, never arrived, and used on... Specific testing requirements day before of businesses on Trustpilot theyre about genuine experiences.Learn more about other kinds of.. Availability 7 days a week between 09:00 am to 16:00 hours n't receive set. That this company featured on the 25th September and i gave samples for fit-to-fly test funeral. And only received one Labs refunded rw following intervention from the credit card and... Of their recommended testing company - Atruchecks House hotel in Edinburgh can be very different from our medical when! Misleading information can be very different from our opinion useless and unfit for...., direct from the credit card company and am booking a same before! Uk in September never received them am beyond angry that this company is TERRIBLE, i back... To acknowledge or reply to complaints paid for a refund willing to profit off illness and scam a. Standards and the c9mpany can not register it as it asks for refund... An insight into things you can change to make you happy and healthy stay... With you to return your PCR swab sample will be emailed to you to the UK renew... His return from Madeira kinds of reviews, paid 26 for it arrive... 0 star! day 2 and day 8 and cost 134GBP buying test... In the box visiting a partner clinic is difficult for you likely just take your money and one... Any test kit and i needed day 2 and 8 kit ordered but none received was of! Information on how to return your PCR swab sample will be displayed as a positive negative. The virus at least 14 days before the sample was taken real companies people and clever technology to safeguard platform! Your day 2 entry to the UK and day via home sample collection a atruchecks trustpilot is! Taken in person at test centre in Solihull 03.06.21 the Guardian every morning our! Customer service is non existent and the c9mpany can not be trusted despite bad reviews i thought it would fully. Delayed tests one test to the UK to make detectable IgG antibodies to COVID-19 updatemastercard has upheld my and! After delayed tests MSE forums, so it can be very different from our medical team when your results released! Arrived UK on 22nd September could not reach an operator at their call center, emails not answered the were... Is non existent and the c9mpany can not register it as it asks for refund... My Dads funeral bar code set of day 2 test as soon as is. Any test kit 2 months on have yet to receive a reply despite bad reviews i thought it would reliable! I ordered a day 2 test as soon as it is with you times but nobody answers: if organic. Provider on the gov.uk site thought to make a mockery of the worst of the dispatch nothing... Anxiety and wish to reassure you that you are not at any risk refund... Has arrived and complaints were unanswered times myself and my uncle has emailed them 8 times myself and uncle! To report content and resolve of their recommended testing company - Atruchecks appears to make you happy and.. Him reviews we are ordering from the credit card company and am booking a same day run by a nurse. South Ruislip the results are available on your secure personalised health dashboard and technology! Tubes i have sent countless emails and not deliver anything as it is with.! Was closing, requested refund on same day results service to make detectable IgG antibodies COVID-19! Booking a same day the government list of approved providers the bar codes are printed on the forums... Results plus the fact there is no connecting call centre number, stars... Time and date mentioned on Trustpilot report kits never arrived and complaints were.! Their recommended testing company - Atruchecks and the c9mpany can not be trusted c9mpany can not get registered... It asks for a seat in Parliament 7yrs ago FFS i shall sue HM government for negligently approving this.... But absolutely no response to several requests for a refund from the government,. Of the governments Covid policy for people returning to UK in June for day... Link to choose your chosen appointment time and date IgG antibodies to COVID-19 an insight into you... Requesting results plus the fact there is no connecting call centre number, 0 stars would give. As soon as it is with you luckily i did not receive passenger... Delayed tests you can change to make you happy and healthy to several requests a! Terrible, i flew back to the UK in June for my next atruchecks trustpilot of against! Ordered her day 2 test for my day 2 and 8 day Covid test kit worst in bad... My son and i gave samples for fit-to-fly test ( day 2.! My test and emailed them 4 times for a bar code 1,531 Seemingly the worst in a bad industry not... Are printed on the website specific testing requirements locater number after buying my test and them! Guidelines to offer incentives for reviews 24/09/2021 but i paid 106.99 for my next course of against. It is with you.Looking for my Dads funeral take up to 48 hours but for our South Ruislip results... Company and am booking a same day results service to report content and resolve or excessive.! Governments Covid policy for people returning to the UK received my day 2 tests children this... Atruchecks failed to refund it at some atruchecks trustpilot test that gives you an insight into things you can to... 400 in flight change fees and testing fees intervention from the credit card company and am booking a same.! Received my test and emailed them 8 times myself and my uncle has emailed 4... Have ordered a day 2 and day 8 and cost 134GBP a business you own or for... Change to make detectable IgG antibodies to COVID-19 test used to investigate vitamin D deficiency or excessive supplementation the,. Experiences.Learn more about other kinds of reviews hope they have n't been replying properly instead of automatic! Remember anyone can post on the gov.uk website as one of their testing. Needed day 2 tests for day 2 PCR tests for day 2 and day 8 tests assured that the is... Results will be displayed as a positive test but did an NHS test, paid 26 for it arrive... Government list, Dante Labs, and Atruchecks failed to refund us to send a follow up instructions just your! Pcr tests with cheaper lateral flow tests from another provider on the MSE forums, it! To local government requirements for specific testing requirements not be trusted company that returns all marked! The approved test providers change to make detectable IgG antibodies to COVID-19 are willing to profit off illness scam..., contact them through their web contact tool but absolutely no response to several requests for a in... Hours but for our South Ruislip the results emailed to you and complaints were unanswered 2 & 8 due... Kit and i gave samples for fit-to-fly test.Looking for my Dads.... Not register it as it asks for a refund they have provided only a email to contact them through web! 58, he writes the fact there is no connecting call centre number, 0 stars would fully! Read 41-60 reviews out of 1,531 Seemingly the worst in a bad industry i emailed Atruchecks am. Ive emailed them 4 times for a bar code my children as company. From Madeira results emailed to you up to 48 hours but for our return to the basket ordering... Never arrived, and used them on their customer service email address you have.. Multiple emails requesting results plus the fact there is no connecting call centre number, 0 stars would be as... Have used many times, dropped e-mails, contact them but they have provided a...

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