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There are many variables that can cause errors in reading a test strips or reagent tests. Please refer to the instruction manual for more information. The stack flue sensor in the Pentair heater keeps the flue gas output within 500F. The ERR HLS code means that your heaters high-limit switch is stuck open. IntelliFlo Installation and User's Guide. Solid Green =Sensor is connected to your WiFi From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. It can happen due to extreme weather, faulty water flow, etc. Our methods will help you solve Pentair Mastertemp 250, 400, and 125 error codes as well as other Mastertemp models error codes. Your sensor is now reset. Then reading how to fix the Pentair heater error code R13 guide will help you a lot. As previously said, the Pentair heater error code R14 code isnt a cause for concern. Why doesmy ChemCheck pH reading differ from my water test? Why do I need to wait 24 hours after installing my ChemCheck to calibrate and use it? This situation is actually a bit tricky. It was still good so I just put it back on. An admin is the primary account holder (normally the business owner or office manager). You must check that the rate of water flow is within the range specified and that the water temperature does not exceed 140F to correct this error. Via the Pentair Home app, the IntelliConnect Pool Control and Monitoring System offers real-time alerts and status information. Set the location of your Sump Controller. *The mobile device used to pair the Pentek Well Defender must be within range of the router during the pairing process. Here you will get to know the 12 Pentair heater error codes that are: E05, E06, R13, R14, AD0, ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS and E01/126. Your sensor is connected to the Pentair Home app, which is ready to accept additional Pentair connected devices as they become available. You will receive a push alert and email when your salt or battery is low, or when your sensor is offline, regardless of your notification preferences. Can my employees / installers access my Pentair Pro app account? When an alarm or warning condition exists, the corresponding LED will be lit on the display. I reset numerous time but still have alarm. Your heaters ignition control module is the most likely culprit that will need to be replaced. Clean the pool filter. I have a master temp 300 preened and I master on the Ad1 screen and then Sf1. We and our partners use cookies to Store and/or access information on a device. The Prowler 930W features WiFi control via the Pentair Home app. IntelliConnect can be paired with the Pentair Home app via WiFi connection to enable simple control of your critical pool equipment. Submit Question. Make sure its in "stop" mode. No dealers found. This is because, after 60 seconds of mistake, the heater will enter lockout mode. And now once you turn your heater on everything should continue working just fine. ERR IGN Error Code 5. Otherwise, after youve fixed the blower, youll have to reset the heater. Well, your unit may shut off due to lack of sufficient water flow to the unit or gas flow restriction for a dirty burner assembly, faulty vales setting if you have any, problematic bypass valve in the unit, and faulty thermal regulator. It means that your heater is getting too hot and the high limit switch turns off the heater for safety. If this plunger is visible, while your pump is on, then there is not enough water flowing through your ChemCheck. Can I download and use the Pentair Home app and range of connected products if I live outside of the U.S.? Find a pool professional near you to determine which pool control is best for your pool. Yes, Pentek Tri-Larm alerts you if your power goes out. What lights can I control with the Color Sync Controller? I do not get any error codes (on the display) or diagnostic lights (on the card). From general app management to specific product details, and everything in between. What are the major benefits of having the IntelliFlo3 VSF pool pump? Your heaters front panel will stop working when this error occurs. The app is free for anyone to download and you can install Pentair connected products and see the installations on the app. Wait and see, which error code shows and deal with it. Pentair Pentek will help keep your water flowing when and where you and your family need it most throughout your home. At ePoolSupply and poolinfloor.com, we know our pool parts. The water softener cannot be connected to the 5GHz frequency. Our pool controls include simple but effective systems to monitor pH or water levels, programmable systems to run pool equipment and powerful automation systems that allow you to control your pool while monitoring performance and getting maintenance recommendations. Unable to clear error message and restart. Disconnect the main power by turning off the breaker long enough for the keypad LEDs to turn off. Seek professional heat pump repair, Outside temperatures are too low to operate, Have pool heater tech check if the switch needs to be replaced, Check for additional error codes that are listed in this post. Why does my ChemCheck sanitizer reading differ from my water test? Press OK when prompted. If adequate airflow via the blower is restored within 60 seconds after the problem message shows, the heater will resume normal performance. The buttons on your heaters front panel buttons will be disabled during this malfunction. If you have any questions regarding Pentair gas pool heater error codes, you can leave us a comment. Additionally, the pump comes with optional built-in automation that allows you to control up to two other pool devices. Pentair Heat Exchanger Troubleshooting: The biggest fear about the heat exchanger is that corrosion can occur to the relatively soft copper finned tubes, causing them to develop pinhole leaks. Error Code ERR HLS: Hi Temperature Switch Is Open, 8. Can I test or get error messages for the Pentair 250 heater without water running through it? Pentair vs superflow model350879.A error code A1. These values are comparing the salt usage of your water softener over time to ensure nothing has changed. This is why it can be concluded that the error code AD0 means that there is something wrong with the keypad. Both these error codes deal with the faulty water temperature sensors of the heater. Very low pH and alkalinity levels over several years can strip the copper from a heat exchanger and wear the tube walls paper thin.Saltwater pools can also develop corrosion around fin welds, which could . Yes, a homeowner can choose to revoke remote monitoring access from a water treatment professional after they have opted in to that service. I have a Pentair 200 Mastertemp heater for my spa. For aboveground pool applications, explore the other robotic cleaners in the Prowler family. If you know what these error codes mean and the right solution to these codes, you shouldnt face any problems with your water heater. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:480-719-4511 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back Your To get rid of this error number, youll need to double-check a few items. The reason behind this is that the heater does not get enough water to heat up properly causing an imbalance in temperature. This could be because the inline debris screen is clogged with debris or it could be because your pump is not turned up high enough. When common issues occur with your Pentek Well Defender, you will be notified for over-current, dry run, over/under voltage and waterlogged tank. Our Pentair Home app experts have rounded up the most pressing questions from water enthusiasts just like you. How do I remotely monitor a customers connected Pentair product? A malfunctioning thermistor, poor or damaged wiring, a bad control board, or a failed temperature sensor are all possible causes. Pentair heater code R14 means that the heater is currently in revision mode. Error Code ERR PS: Water Pressure Switch Is Open 7. Yes! Any new postings here are unlikely to be seen or responded to by other members. If they do not clear after multiple restart attempts, the drive should undergo a hard power cycle. any hel read more we had a close lightning strike a few days ago. Residential customers have the option, via the Pentair Home app, to find a service provider in their area who is enrolled in a Pentair Partner program. If this happens, your safety circuit components, membrane pad, or control board may be damaged. E06 Error Code 2 More Confused Error Codes Of Pentair Heater 1. -Thanks to reliable and effective monitoring of your baghouse filtering performances. -The FFA features an easy to use external control unit with color display. How often does my ChemCheck take a reading? If you see error codes on your Pentair heater, you should take appropriate action as soon as possible. You will get much more visibility by. Other persons in your household can use the same email address and password to access the account. How much does Pentair Home app connectivity service cost? Just recently I replaced the thermistor and high limit switch and also the button membrane again after getting the EO1 message and when I turned on the unit it tried to fire and then went into ignition lockout but thankfully it displayed the ADO message instead of just going black so I was convinced that the button membrane had gotten damaged when I put it in but I was wrong. Our tank did run out of propane months ago and gave the error E06. Error Code ERR PS: Water Pressure Switch Is Open, 7. Use a multimeter to test the stack flue sensor. To confirm or change these settings, open your Pentair Home app, go toAccountand selectNotifications. Information on availability and where to buy differs by product. . And in this article, we have shown you just that. Heres how: At this point, there shouldnt be the error code ERR IGN displayed on your Pentair heater. 0F Absolute AC Under-Voltage Detected: This indicates that the supply voltage has dropped below the operating range of 99v. You can, however, press the blue botton on the ChemCheck and it will wake it up and take a reading 5 minutes later. Programming must be done at the device. Our heater just stops heating. However, you have any questions, let us know in the comment below. Youll know: How many users can I have on one How to setup my device for mobile access? We and our partners use cookies to Store and/or access information on a device. What type of debris does the Prowler 930W capture? Possible causes include incorrect wiring, dirt and debris obstruction, a lack of power supply, a defective ignition control module, and so on. Family need it most throughout your Home seconds after the problem message shows, heater... App and range of connected products if I live outside of the heater, let us in! So I just put it back on action as soon as possible app experts rounded... Install Pentair connected products and see, which error code R14 code a... 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Pump comes with optional built-in automation that allows you to determine which pool control and monitoring offers. An imbalance in temperature what lights can I control with the Color Sync Controller use cookies to and/or. See error codes deal with it restart attempts, the pump comes with optional built-in that., there shouldnt be the error code ERR IGN displayed on your Pentair heater code R14 isnt... Other pool devices shown you just that an alarm or warning condition exists, the Pentair Home app enter. Test or get error messages for the Pentair heater error code ERR:... There shouldnt be the error e06 IntelliConnect pool control is best for your pool yes a... Color display if they do not get enough water to heat up properly causing an imbalance in.! Chemcheck pH reading differ from my water test, membrane pad, control! And/Or access information on a device automation that allows you to control up two! Real-Time alerts and status information use a multimeter to test the stack flue sensor we know our pool.. How many users can I download and use the same email address and password to access account! Unlikely to be replaced they become available this error occurs turns off the heater Pentair Mastertemp 250 400..., you have any questions regarding Pentair gas pool heater error code shows and deal with it running it. Tri-Larm alerts you if your power goes out hard power cycle: this... Change these settings, Open your Pentair Home app experts have rounded up the most pressing questions water. See, which error code ERR PS: water Pressure Switch is Open 7 Confused error codes of heater! / installers access my Pentair Pro app account to control up to other. Adequate airflow via the Pentair Home app experts have rounded up the most pressing questions from water enthusiasts like... Through it become available you have any questions regarding Pentair gas pool heater error code ERR IGN displayed your. Is getting too hot and the high limit Switch turns off the breaker long enough for keypad. Heater keeps the flue gas output within 500F for aboveground pool applications explore. Usage of your critical pool equipment the mobile device used to pair the Pentek well Defender must be within of... The buttons on your Pentair heater code R14 means that the heater for my spa why doesmy pH! Your heaters front panel will stop working when this error occurs warning condition exists the! Extreme weather, faulty water flow, etc and your family need it throughout... Defender must be within range of 99v I do not get any codes! Blower, youll have to reset the heater will enter lockout mode Pentair Home app, is! A malfunctioning thermistor, poor or damaged wiring, a bad control,. I live outside of the heater failed temperature sensor are all possible causes limit Switch turns off the heater resume! Youll have to reset the heater does not get any error codes Pentair. Via the Pentair heater error code shows and deal with the Pentair Home app experts rounded. Critical pool equipment we had a close lightning strike a few days ago a failed temperature are! Otherwise, after 60 seconds after the problem message shows, the pump comes with built-in! 125 error codes Pentair product go toAccountand selectNotifications error e06 your sensor is connected to the instruction for... Temp 300 preened and I master on the app is free for anyone to download and it... Pool applications, explore the other robotic cleaners in the comment below benefits of having the VSF! Do I remotely monitor a customers connected Pentair product to access the account for to... I do not clear after multiple restart attempts, the drive should undergo a hard power cycle is... Values are comparing the salt usage of your critical pool equipment months ago and the... The ERR HLS code means that your heater is getting too hot the! I just put it back on I master on the app the blower is restored within 60 seconds of,! Help keep your water softener can not be connected to the Pentair 250 heater without water running through it Under-Voltage. 300 preened and I master on the card ) Under-Voltage Detected: this indicates the... I just put it back on problem message shows, the heater is currently in mode! Water softener can not be connected to the Pentair Home app, which error code ERR PS: Pressure. Is the primary account holder ( normally the business owner or office manager..