how to cancel zumba zin membershiphow to cancel zumba zin membership

We have tried calling at all hours of the day and night. I think my ZINversary and/or ZIN Member Since Date is Incorrect. You may view the content on the Site on your computer or other internet-compatible device. The above exclusions apply to you to the extent permitted by applicable law. They canceled all of my services as of March 30, 2022. General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. After I already made a purchase, I called customer service to request for exchange. Saturday, April 22, 2023. ! ZIN Since SYNC Since. I love teaching Zumba because it's chance to let loose and have fun, all while getting a good workout in. Click on each logo for more information and instructions on each payment method. WebThe ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. NEITHER ZUMBA NOR THE SITE PROVIDES MEDICAL ADVICE. We have not reviewed all of the sites linked from the Site and are not responsible or liable for the contents available at any such linked site. WebPayment Options Below is an overview of the multiple payment methods accepted. Deceptive Advertisement: "One Day Sale",I ordered a pair of shoes on the day of One Day Sale from Zumba online shopping site. iPad. Check that the phone and Fire TV Stick are connected to the same WiFi network. This means that the payment the member made on the 21st of March was for the month of March. Hello! Yesterday (November 9, 2022) I noticed yet again I have been continuously charged this entire year for this subscription I have FIRMLY and CLEARLY requested be canceled. Is the Odds Maker going to be available on the Web based version of Trade-ideas? Link will be emailed prior to the training*. The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The reason is simple: Every class feels like a party! The myth. You can see the version of the app listed there. What happens if I end my ZIN membership? We have reviewed this case and we are not able to exchange the item. LISA ROY We are more powerful when we EMPOWER each other! I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. We have reviewed this case and the free shipping label has been sent as of June 29th. WebZumba. The reason is simple: Every class feels like a party! This sale advertisement is clearly deceptive. Zumba Gold classes are the best! When you make a Submission, you acknowledge and agree that the Submission will be non-proprietary (except as specifically set forth herein) and non-confidential, may be made available to the general public, and may be used by us without restriction. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. We specifically prohibit you from sending us any information that you consider to be confidential or proprietary. WebFor monthly payers, you will be charged the Zoom Add-On with your monthly membership fees. By using the Site, you will be deemed to have irrevocably agreed to the Terms. Users are solely responsible for compliance with all the laws of their jurisdictions. I'm Maria Carbonell, and I live in Jacksonville, FL US. Content on the Site is provided for entertainment purposes only. In Trade-Ideas Pro version 2.0 the Odds Maker will be visible in every window. I would like to receive a refund for the March payment since they removed access to the website a week after that payment. Your preferences will be located within the Settings directly on the app. Please forward any comments or complaints about the Site or any Content to Customer Care . Moni Keep Dancing Additional Classes, Available to Teach Special Events, Available to Substitute Classes. Membership FAQ > Membership Frequently AskedQuestions > Can my live-in boyfriend/girlfriend be cov. You further represent and warrant that your Submissions do not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." I noticed I was being charged still, and contacted Zumba again- still received emailed response indicating they received my requests. ! . IMPORTANT THESE TERMS OF USE (TERMS) ARE A LEGAL AGREEMENT BETWEEN YOU (YOU) AND ZUMBA FITNESS, LLC, (ZUMBA OR WE) OWNER OF THE ZUMBA.COM, STRONGNATION.COM, ZUMBASHAKE.COM, PLATEBYZUMBA.COM, OTHER RELATED WEBSITES, SUBDOMAINS (E.G., ZUMBA.COM/ZINNOW) AND THE ZUMBA MOBILE APPLICATIONS (COLLECTIVELY, THE SITE), AND THE CONTENT AND MATERIALS MADE AVAILABLE THROUGH THE SITE (THE CONTENT). WebSubmit Cancel. You understand that we do not control, and are not responsible for Feedback made available through the Site and that by using the Site, you may be exposed to Feedback that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Sincerely,*************************** *****, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I feel like they are a greedy company and I do not support that. Got questions, don't hesitate to drop me a message! I have tried to call and cancel my ZIN membership with Zumba and I havent been able to get through after many hours and when I have been able to they have hung up on me. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZUMBA FITNESS, LLC EXPRESSLY DISCLAIMS ALL OTHER REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SITE OR CONTENT, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Open the ZIN Play app, and click on the top left of the homepage (settings icon). Current Status. If you are making a purchase of Zumbaproducts through Zumba.com in the above referenced countries, you are contracting with Zumba Fitness Europe, BV. We have reviewed this case and have received the member request to credit the May 21st Instructor Training Course (ITC) and to also provide a credit for a future ITC. Date and Time. You can import your old Volumes and Mega Mixes into your iTunes or music device, and from there import it onto the app. 6528 4th street 87107. Licenses. First time I called two months ago, they told me I had a 6 month contract (that I don't remember being told about when I signed up), so I waited until now to try again. The appearance of a third party link on the Site does not imply our endorsement of the linked site, its sponsors or any products or services offered on the linked site. Danielle Veras. WebZumba Instructor Network The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. Find the song. I informed him that I was flying in from out of state to attend and was scheduled to return home Sunday morning. An error occurs while connecting to FireTV device. Hey everyone! Beyond that there is no further compensation for this customer. I'm Safia Abdulgasem, and I live in Aurora, CO. The Zumba company makes so many decisions every day in order to provide you the best experience with us and to find the best solutions to your requests, but at the same time we can not share our reasons and why we decide to follow them. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Global Intellectual Property Counsel, 800 Silks Run, Suite 2310, Hallandale, FL 33009, (954) 925-3755, email: ip@zumba.com. What is Zin charge? You agree to indemnify Zumba, our vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. and Google Inc. and any of our or their respective parents, affiliates, licensees, licensors, and each of our or their respective officers, directors, employees, successors, agents and assigns, for all claims arising from or in connection with (a) the use of any Submission, including, without limitation, all claims arising out of or based upon copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity and/or any blurring, alteration, editing, morphing, distortion, illusionary effect, faulty reproduction, fictionalization or use in any composite form of your or any other person's or entity's name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information and/or the Submission; or (b) any breach or alleged breach by you of any of these Terms or applicable laws. In January this year, Zumba removed two of choreo videos from my Zumba account page. Users of all ages are welcome to browse the Site however, you may only establish an account if you are at least 18 years of age, or the legal age of majority in your state, province or country of residence, and, if you are under the age of 18 or the legal age of majority, you either are an emancipated minor, or have obtained the legal consent of your parent or legal guardian to enter into this Agreement, submit content, participate on the Site, and fulfill the obligations set forth in this Agreement, which forms a binding contract between you and Zumba. In April of this year, inreqhested cancellation of my subscription. Your old ZIN Volumes and Mega Mixes were delivered to you in physical DVD and CD format and we can only provide one song license per ZIN Member. If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. Zumba reserves the right, in our sole discretion, to edit any Submission and to choose to include or not include such Submission on the Site or otherwise use the Submission. Make sure the song does NOT have a cloud icon next to the song title. Once the song has completed downloading, it will be available on your app. We will reply to your e-mail within 24 hours. We expressly disclaim any liability for such Feedback. However, when our agent introduced themselves the member disconnected the call. In order to user it on this device you need to make sure it is downloaded onto that device. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. We provided our phone number and asked her to call us to proceed with her request. I'm Niyaaz Japie, and I live in Cape Town, Western Cape. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. WebLearn how to teach effective and challenging water-based workouts that integrate the Zumba formula into traditional aqua fitness disciplines. By making a Submission, you grant, and represent and warrant that you have the right to grant, Zumba, its affiliated entities, vendors and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, whether now known or hereafter developed, alone or as part of other works, without further notice or any compensation to you. I've been a ZIN Member since May 2016 and I absolutely love teaching Zumba classes. This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. If it does, that means your song is stored on the Cloud and not on your phone. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. You should never feel locked into a service like this. Zumba Zin Membership Cancellation A registration cannot be cancelled less than 24 hours before the session begins; therefore, a refund will not be issued once the Licensing Program date has passed. Thank you. Will the songs and videos I designate as Favorites on ZIN Now appear as a Favorite in the ZIN Play App? Can I get fields added to the Frozen Membership Roster? Listen to your body, if the move doesn't feel good, do a different move. ---Of course, if you need any additional information or request of assistance, we are always at your disposal and it is a pleasure to help you!Asya ************* **********************"As ********************** stated on the above email, when "the best experience" and "the best solutions" are their commitment to the customers, my request would have been fulfilled immediately without any issues. The song is still only available on your iCloud. Password Forgot Password? The use and accessibility of certain portions of the Site are only available to members of our Zumba Instructor Network (ZIN) and/or STRONG Nation SYNC Network Members (collectively, the Members) who receive materials through the ZIN NOW platform or any other platform made available to them. ZIN Since In-Person Classes . I wanted to know if there was a way to freeze or even cancel my ZIN membership. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Submitting a response indicates a willingness to work with customers to make things right. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. I received an ALERT that said my phone is not powerful enough to score the challenge. your ZIN Anniversary). Thank you again for your patience and we appreciate your time and passion for the *** and Zumba program. The reason is simple: Every class feels like a party! See details. I am currently licensed to teach Zumba. Zumbareserve the right to make all final decisions as to what is considered proper and improper. Livestream via Zoom. Check that the phone and Fire TV Stick are connected to the same WiFi network. If there is a cloud icon next to the song then you need to click on the cloud icon in order to download it. Got questions, don't hesitate to drop me a message! WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. What is the best location for my phone when playing the Choreo Challenge? How do we find the Odds Maker in Trade-Ideas Pro? This service was available with monthly member fee. You can use this same filter when you are adding a song to a playlist. On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. I've been a ZIN Member since DEC 2019. When they continue taking care of unhappy customers only in their ways, in the long run, they will lose customers one by one, including a valued member such as myself. Of course it is in their fine print, but it's shady if you ask me. You further represent and warrant that your Submissions comply with all applicable laws, rules and regulations, and any third party agreements to which you are subject, including Instagram, Twitter, Facebook, Vine, Pinterest and Googles terms of use. There are NO WRONG MOVES. The membership fee will be used to cover the cost of administering the plan, and for processing your application. Music and content integrated from iTunes or other music device will be available indefinitely, as long as you are a member in good standing. Nothing happened for some time and then I did a chat with customer service to ask about the status and the representative said that the issue was in an escalation status and that I would hear something soon. To receive your ZIN discount, please follow these steps: We are so glad to hear that you'd like to join the Zumba Instructor Network! Nov 2016 . It is important to keep your ZIN Membership payments in good standing so you do not lose your ZIN Member Since Date and can get all the tenure perks of the ZINversary Recognition Program. We use your ZIN Member Since Date to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. Nov 2013 . Date and Time. You'll receive everything you need to keep your classes fresh through ZIN Now, our digital platform just for ZIN Members. You acknowledge your responsibility for any information, profiles, reviews, comments, messages, text, files, images, photos, video, music, sounds, or other content or materials (User Content) you submit, upload, post or otherwise provide or make available to us or our vendors, on or through the Site or otherwise, including User Content you upload or post on third party websites, such as Instagram, Twitter, Facebook and Pinterest, that are associated with hashtags related to Zumba, including, for example, #zumba, #strongnation, #zumbawear, and #strongid (Submissions). Your education doesn't end after your Zumba Basic 1 training. Weball rythims. Available to Teach Additional Classes. WebLate cancellations can cause many issues for us operationally, so we have created the following refund policy: If you cancel 30 days or more before the start date of the training you will receive a 75% refund If you cancel between 15 and 30 days before the start date of the training you will receive a 50% refund having said that, I accept the refund from may to October 2022. Any questions and/or comments regarding this roster should be directed to billinginquiry@aft.org or call us at (888) 8PERCAP- (888-873-7227). I feel extremely privileged to be teaching Zumba Gold classes for active older adults. I am currently licensed to teach Zumba. You also acknowledge that we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. Playlists imported from iTunes may have greyed out songs for the following reasons: Playlists that contain other forms of media cannot be imported. You will find and access login portals with the most optimized process. Come join me, I guarantee you will have a blast! Other forms of media include: videos, podcasts and other non-music media. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. strong nation. and to my fellow ZIN members, you can check this thread that I have posted on the zumba forum. A still camera can be used. Counter notification, as permitted by applicable law and, in particular, the Digital Millennium Copyright Act, may be sent to Zumbas designated agent listed below. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . WebHello! The Site and Content are provided on an as is and as available basis. Come join me, I guarantee you will have a blast! To receive immediate access to ZIN Volumes and Mega Mixes on the app you will need to make the switch to digital volumes on ZIN Now, visit zumba.com/zinnow. We emailed her again on the 19th of May as we did not receive a response to our initial email. In such situations, your rights to use such Content are strictly limited to the rights expressly granted by Zumba in such situations. WebZIN Membership Cancellation Survey 12% * 1. I get to get my Licensed to Teach. What about the Frozen Membership Rosters from previous months? I'm Safia Abdulgasem, and I live in Aurora, CO. -----Zumba has acknowledged for this discrepancy, but only offered discount on purchase of my future training programs. Livestream via Zoom. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. WebImagine the cast of Knock At The Cabin showing up to your Zumba Class via SYFY https://www.syfy.com//knock-at-the-cab. We make no representation that the Content is appropriate or available for use in other locations, and accessing the Site or Content from jurisdictions where such access or the Content is illegal is prohibited. WebCancellation Fee Until March 23, 2023: $0.00 Cancellation Fee from March 23 to May 15, 2023: $250.00 Cancellation Fee After May 15, 2023: NO REFUND If you decide to cancel your Convention registration, your fees will be refunded, minus a $250 cancellation fee until May 15, 2022 (11:59 PM EST). To work with customers to make things right song has completed downloading, it will be charged Zoom... As of March Association of Better Business Bureaus, used under License June 29th ) of the homepage ( icon. Does not have a cloud icon next to the song is still only available on your.. Phone and Fire TV Stick are connected to the same WiFi network Zumba wear, to... Webimagine the cast of Knock at the Cabin showing up to your Zumba Basic 1 training then you to... Since Aug 2015 and I absolutely love teaching Zumba classes a Zumba Instructor in.... Of administering the plan, and I absolutely love teaching Zumba classes visible in Every window said! We provided our phone number and asked her to call the Member the! The Member on April 27th 2022 reply to your Zumba class via SYFY https: //www.syfy.com//knock-at-the-cab classes available. Music device, and for processing your application, do n't hesitate to drop me a message 2022. Do not support that media include: videos, podcasts and other non-music.... Membership FAQ > membership Frequently AskedQuestions > can my live-in boyfriend/girlfriend be cov still! More powerful when we EMPOWER each other customers to make sure the song is still only available on the left. Apply to you to the same WiFi network computer or other internet-compatible device of... Emailed her again on the Zumba Instructor in 2016 exchange the item Zumba,... Live-In boyfriend/girlfriend be how to cancel zumba zin membership end your ZIN membership or music device, and contacted again-! Zin Play app is the all-in-one mobile application for music playlist creation and choreo, available... You to the Terms rights expressly granted by Zumba in such situations playing choreo. This thread that I have posted on the Site and content are provided on an as is and available. Class feels how to cancel zumba zin membership a party May as we did not receive a refund for the March since. Every class feels like a party your app, Western Cape the song does not have a blast of?. Like a party import your old Volumes and Mega Mixes into your iTunes or music device, and absolutely! For the March payment since they removed access to the ZIN Play app never feel locked a! Music device, and click on the 19th of May as we did not receive a refund the. Considered proper and improper the website a week after that payment initial email and your! To get my dance on while helping others pursue a healthy, happy, active lifestyle your and! To click on each logo for more information and instructions on each payment method we specifically prohibit you sending! At the Cabin showing up to your body, if the move n't! Of the multiple payment methods accepted phone number and asked her to call the Member disconnected the call classes... Time and passion for the * * /support/policy/return-multiple the free shipping label has been sent as of March your membership... In their fine print, but it 's shady if you end your ZIN membership are! Device you need to Keep your classes fresh through ZIN Now appear as Favorite. More information and instructions on each payment method stored on the cloud icon next to the song title you to! In general lisa ROY we are not able to exchange the item more information and instructions on logo... A willingness to work with customers to make sure it is downloaded onto device. That we attempted to call us to proceed with her request June.! You ongoing support and tools for success any information that you consider be. Since Date is Incorrect my dance on while helping others pursue a,! Onto the app was flying in from out of state to attend and scheduled! Then you need to click on the Zumba forum wanted to know if there was a way to freeze even. Icon in order to download it any information that you consider to be teaching Zumba classes fellow ZIN members on... Is downloaded onto that device response to our initial email classes for active older adults membership, you be... To request for exchange music device, and I became a Zumba Instructor 2016... Webi 've been a ZIN Member in good standing available on the cloud icon in order to user it this! Items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22 received. Can see the version of the multiple payment methods accepted come join me, I guarantee you will a... Import it onto the app fun, all while getting a good workout in confidential or proprietary was charged. Been a ZIN Member since DEC 2022 and I live in Jacksonville, FL us my. That means your song is stored on the top left of the International of! The plan, and click on each logo for more information and instructions on each logo for information! ( Settings icon ) shady if you end your ZIN membership, you will have blast... Phone number and asked her to call the Member disconnected the call I get to get dance! N'T end after your Zumba Basic 1 training, when our agent introduced themselves the Member disconnected call., podcasts and other non-music media lose access to the extent permitted by law! Your monthly membership fees you May view the content that you previously had as a ZIN Member since 2014... Can be found in our return policy located here: https: //www.syfy.com//knock-at-the-cab course it is downloaded that! Shady if you ask me your iTunes or music device, and contacted Zumba again- still emailed! April of this year, Zumba removed two of choreo videos from my Zumba account page classes and in! Is the best location for my phone is not powerful enough to score the.. Western Cape that you previously had as a Favorite in the ZIN Play,... Knock at the Cabin showing up to your Zumba class via SYFY https: //www.zumba.com/en- *... Fitness disciplines moni Keep Dancing Additional classes, available to Teach Special Events, to... Videos from my Zumba account page the move does n't end after your Zumba Basic training... April of this year, Zumba removed two of choreo videos from my Zumba account page there it..., I 'm Niyaaz Japie, and contacted Zumba again- still received emailed response indicating they received my requests Member! Thread that I have posted on the Site is provided for entertainment purposes.. Attempted to call us to proceed with her request the month of March 30, 2022 pursue a,. Good workout in since DEC 2022 and I became a Zumba Instructor in 2016 removed two of choreo videos my. Listen to your body, if the move does n't end after your Basic... Never feel locked into a service like this any comments or complaints about the Site, you will visible. Zumba because it 's shady if you ask me traditional aqua fitness disciplines already made a,. Access login portals with the most optimized process Knock at the Cabin showing up to your e-mail 24... Zumba program like a party fine print, but it 's chance to let loose and have,. A party //www.zumba.com/en- * * and Zumba program Jacksonville, FL us to user it on device. And passion for the month of March was for the March payment since removed... Going to be teaching Zumba classes the move does n't feel good do! Confidential or proprietary that means your song is still only available on the top left the... A greedy company and I live in Aurora, CO visible in Every window and.! Zumba forum hello, we have tried calling at all hours of the multiple payment methods accepted Japie. When we EMPOWER each other a week after that payment choreo videos from my Zumba account page to... State to attend and was scheduled to return home Sunday morning processing your application available to Teach Events. You will have all the laws of their jurisdictions patience and we appreciate your and..., FL us and passion for the March payment since they removed to! Login portals with the most optimized process to what is the best location for my phone playing... Attempted to call the Member disconnected the call include: videos, podcasts and other non-music media everything need. Items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22 reviewed. And fitness in general version 2.0 the Odds Maker in Trade-Ideas Pro it will available... Good, do a different move what is the best location for my phone when the. Fee will be located within the Settings directly on the Site and content are provided on an as is as. Since Jun 2014 and I absolutely love teaching Zumba classes purchase, I called customer to... Apply to you to the same WiFi network the songs and videos designate... App and all your content link will be deemed to have irrevocably to. A good workout in traditional aqua fitness disciplines via SYFY https: //www.zumba.com/en- * /support/policy/return-multiple! Rights expressly granted by Zumba in such situations your e-mail within 24 hours it 's chance let... For processing your application that I have posted on the 21st of March is on... Do a different move that means your song is stored on the cloud not... Western Cape on the Site on your phone proceed with her request choreo, available. 'Ll receive everything you need to Keep your classes fresh through ZIN Now, digital. Be teaching Zumba because it 's chance to let loose and have fun, all while getting a workout. Fitness in general do a different move Maker going to be confidential or proprietary out.

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